Shipping & Returns Policies
SHIPPING POLICY
We aim to despatch orders within 48 hours. Orders will be sent 1st Class Royal Mail Signed For which is a 1-3 day service, a signature is required on receipt. Delivery Cost is a flat rate of £3.50. We currently only delivery within the UK. If for any reason your item is out of stock, we will contact you to advise. Please note that most jewellery items are made to order, so allow an extra 2-3 days processing time.
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Shop Local! If you happen to stay local and wish to collect your order in store – you can choose this option at the checkout.
RETURN POLICY
We aim to provide complete satisfaction. We are happy to exchange / refund garments – provided that the are returned at the customers expense within 10 days. We advise you use a signed for service for returns. In order to comply with hygiene laws, all returned garments need to be in an unworn condition with tags and labels attached. If items do not comply to this, they will be returned to the customer and no refund issued.
Returns Address: Passion Lingerie Boutique, 20a Hunter Street, Kirkcaldy, Fife, KY11ED
This does not affect your statutory rights.
PAYMENT METHODS
We accept payment online via Paypal or Credit Card.